10 Steps to Ease the Move Toward Shared Services

While any change can be disconcerting, the change to a shared services environment can be a positive development for AP. There are numerous benefits, including streamlined, automated, and standardized processing—and, of course, lower costs. "The idea behind shared services is to continually evolve core processes so that AP can see productivity gains. AP can also develop additional service capabilities that help internal customers do their jobs better," reports APQC (American Productivity !--(see>…