Determining Your Cost to Process an Invoice: What Should Be Included in the Calculation?

Determining the cost to produce an invoice (CPI) can present challenges for AP & P2P professionals who are seeking to benchmark. What items and functions get counted in the calculations? And does it matter whether the work is done manually or electronically? These factors can dramatically impact the CPI result. Another factor that may influence the calculation is the type of work each AP professional is required to do. For example, is—or should—full-time AP employees who exclusively perform…