How to Use IOFM Benchmarking Data

The Insider asked four IOFM Advisory Panelists what they will do with the insights they have gained from the IOFM Benchmarking Reports. What They Told Us Bilyana Gavrilova, Shared Services Manager, Catalina said: "I asked the AP team to review the results of the reports and set up a meeting to discuss them." "For each applicable metric covered in the reports, we will take the following steps," she noted. Assess where we are on the spectrum; Evaluate whether we  can improve; Come up with an…