Measuring Your AP Performance: 2019 Efficiency Benchmarks, Part 2

Efficiency Measures: Staffing - Costs are only part of the efficiency equation when benchmarking your AP team’s performance. It’s also important to know if you have the right number and mix of talent. This section provides two metrics: Invoices per FTE, to measure if you are adequately staffed Staff per manager, to measure if you are adequately balanced between junior- and senior-level talent Invoices per FTE To normalize this metric, we eliminated organizations that outsource any part of…