Strategies for Making Effective Confirmation Calls to Prevent B2B Payment Fraud | Product

Are you making confirmation calls to your vendors to confirm vendor adds or changes to vendor remittance details?  Confirmation calls can be part of a multi-step internal control process to avoid payment fraud, however, payment fraud still exists.  Accounts payable and vendor teams struggle to find valid vendor contact information, are not able to connect with the vendor when they do, or worse, the confirmation call is made to the fraudster.  Join this webinar to learn strategies to use confirmation calls effectively to avoid payment fraud.  Includes template scripts you and your team can use when making confirmation calls.

What You Will Learn: 

1. Why confirmation calls are getting harder to perform
2. Three confirmation calls that can help to prevent payment fraud
3. An extra step before making the call to combat fraudsters’ latest trick
4. Why scripts are needed and what wording ensures a valid confirmation call
5. Three Internal strategies to collect and maintain valid vendor contact information